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REFUND POLICY

 

If you are not completely satisfied with any product you purchased from LBF Books, you may ask for a refund. Return a print book within 15 days of the original invoice date for a full credit or refund. Print books must be returned in the same condition as purchased — no marking of any kind, hi-lighting, stickers or stamps. E-books - refunds will be issued at the management's discretion, each case being reviewed separately.

 

All expenses associated with returns are the responsibility of the customer. Customers will forfeit any applicable discounts when returning items that were part of a promotional sale. To ensure a fast and accurate processing of your return, always enclose the remittance or shipping copy of the original invoice and a brief explanation of the reason for the return. You may return a product one of two ways:

Unopened and opened packages: Return the package (at your expense) to: 

LBF Books, C/O Carole Spencer, 2221 Millar Road West, RR 4, Spencerville, ON K0E 1X0, Canada

A refund will then be issued.

 

If you experience any problem in the download of your Ebook, do let the publisher know at publisher@lbfbooks.com


 

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